At Nomado, we take pride in offering high-quality products that combine elegance, durability, and functionality. To ensure your confidence in our offerings, we provide clear warranty coverage and support for our products, including:

Products Covered:

  • Golden Frosted Wine Glass Set with Pitcher

  • Golden Curve Short Glass Set with Pitcher

  • Golden Frosted Tall Glass Set with Pitcher

If you experience any issues with your Nomado purchase, our warranty policy is here to guide and support you.

1. Warranty Coverage

All Nomado glassware products are covered under a limited warranty against manufacturing defects. This includes flaws in material and workmanship under normal household use.

2. Warranty Duration

Nomado products come with a one-year warranty from the date of purchase. This period covers all eligible defects and damages as defined in this policy.

3. Eligible Products

This warranty applies specifically to:

  • Golden Frosted Wine Glass Set with Pitcher

  • Golden Curve Short Glass Set with Pitcher

  • Golden Frosted Tall Glass Set with Pitcher

4. What is Covered

  • Cracks or chips caused during manufacturing

  • Defective craftsmanship

  • Malfunctioning components of the product (e.g., pitcher lids)

5. What is Not Covered

  • Accidental damage caused by dropping or misuse

  • Normal wear and tear over time

  • Damage due to improper cleaning or handling

6. Proof of Purchase

A valid receipt or order confirmation is required to claim warranty service. Please keep your purchase details safe.

7. Warranty Claim Process

To initiate a warranty claim:

  1. Contact our support team at +1 475 628 1934 or support@aaliyahmarketing.store.

  2. Provide your order number and details about the defect.

  3. Our team will guide you on next steps.

8. Inspection and Verification

Nomado reserves the right to inspect the returned product to verify the defect before processing a replacement or repair.

9. Replacement Policy

If your product qualifies under warranty, Nomado will provide a replacement of the same model and size.

10. Repair Policy

In some cases, minor defects may be repairable. Nomado will determine if repair is possible and cover all associated costs.

11. Shipping Costs

Nomado covers shipping costs for warranty replacements. Customers are responsible for ensuring the product is safely packaged for return.

12. Limitations of Liability

Nomado is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

13. International Warranty

Warranty coverage applies only to products purchased directly from Nomado in the United States. For international purchases, please contact support for guidance.

14. Customer Support

Our support team is available to answer all warranty-related questions. Contact us via:

15. Our Commitment

At Nomado, your satisfaction is our priority. We are committed to ensuring every glass set and pitcher meets the highest standards of quality and craftsmanship. Our warranty reflects this promise to our valued customers.

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