Thank you for shopping with Nomado. We are committed to ensuring a smooth, reliable, and timely delivery experience for every customer. Please take a moment to review our Shipping & Delivery Policy to understand how your order is processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days.
During peak seasons or high order volumes, processing times may extend slightly. Customers will be notified in case of significant delays.

2. Shipping Locations

Nomado currently ships within the United States.
We are working toward expanding our shipping network to additional regions in the future.

3. Delivery Timeframe

Once your order is shipped, the estimated delivery time is:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (if available): 2–4 business days

Delivery times may vary based on your location, weather conditions, or courier delays.

4. Shipping Charges

Shipping fees are calculated at checkout based on:

  • Order weight

  • Delivery location

  • Chosen shipping method

Occasional promotions or free shipping offers may apply.

5. Order Tracking

After your order has been shipped, you will receive an email with:

  • Tracking number

  • Courier name

  • Tracking link

You can track your package at any time until it reaches your doorstep.

6. Incorrect or Incomplete Address

It is the customer’s responsibility to provide accurate shipping details.
Nomado is not responsible for delays or lost packages resulting from:

  • Incorrect addresses

  • Missing apartment numbers

  • Wrong ZIP codes

If an error occurs, contact us immediately so we can assist.

7. Damaged or Broken Items During Transit

We take great care in packaging our glassware products—such as our Golden Frosted Wine Glass Sets, Golden Curve Short Glass Sets, and Golden Frosted Tall Glass Sets—to prevent damage.

If your item arrives broken, damaged, or defective:

  • Contact us within 48 hours of delivery

  • Provide your order number and photos of the damaged item

We will assist with a replacement or resolution as quickly as possible.

8. Lost or Stolen Packages

If tracking shows your order as delivered but you did not receive it:

  • Check with neighbors, building management, or household members

  • Contact the courier for delivery verification

Nomado is not responsible for packages after they have been marked as delivered. However, we will do our best to guide you through the next steps.

9. Multiple Items in One Order

To ensure safe delivery, some items may be shipped separately depending on availability or packaging needs. Customers will be informed when this occurs.

10. Delivery Delays

Delays may occur due to:

  • Holidays

  • Weather disruptions

  • Courier issues

  • High-volume periods

Nomado will update you if any major delay affects your order.

11. Contact Information

For assistance with shipping or delivery, reach out to us:

Phone: +1 475 628 1934
Email: support@aaliyahmarketing.store
Address: 824 Maple Crest Lane, Denton, TX 76205

12. Policy Updates

Nomado reserves the right to update this Shipping & Delivery Policy at any time. Changes will be reflected on this page.

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