FAQs

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FAQs

1. What products does Nomado offer?

Nomado specializes in premium glassware, including frosted wine glasses, tall and short glass sets, and elegant pitchers with golden detailing. Our products are crafted to elevate home décor and dining experiences.

2. Are Nomado glass sets made from real glass?

Yes. All our products are made using high-quality, durable glass with premium finishing and golden accents for a luxurious look.

3. Is the golden detailing safe for daily use?

Absolutely. The gold finish is applied using high-grade, food-safe techniques designed to withstand daily usage when handled with care.

4. Are the glass and pitcher sets dishwasher-safe?

We recommend hand washing to preserve the golden detailing and extend the lifespan of each product.

5. Do the products come with a pitcher included?

Yes. Our glass sets, such as the Golden Frosted Wine Glass Set and Golden Curve Short Glass Set, include a matching pitcher for a complete serving experience.

6. How are the products packaged for shipping?

Each item is packed in secure, multi-layer protective packaging to minimize the risk of breakage during transit.

7. What should I do if my product arrives damaged?

Contact us within 48 hours of delivery with photos of the damaged item. We will arrange a replacement or refund immediately.

8. Can I return an item if I change my mind?

Returns for change of mind are not accepted due to the fragile nature of our glassware. Returns are only allowed for damaged, defective, or incorrect items.

9. Do you offer worldwide shipping?

Currently, Nomado ships only within the United States, but we are working to expand our delivery locations soon.

10. How long does delivery take?

Standard delivery takes 5–10 business days, depending on your location. Tracking details will be emailed once your order ships.

11. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number and direct link to monitor your shipment.

12. How can I contact customer support?

You can reach Nomado at:
Email: support@aaliyahmarketing.store

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